WNC Audiology is an authorized provider of Phonak hearing aids in Asheville, NC.
Phonak puts patients at the heart of everything they do. Their motto, “Well-Hearing is Well-Being,” reflects their belief that good hearing supports a better life. As a leader in hearing technology, Phonak creates advanced solutions for people of all ages, from infancy to adulthood.
At WNC Audiology, we believe that communication is the foundation of connection. Our audiologists in Asheville support Phonak’s mission by recognizing that hearing health impacts more than just your ears, it affects your overall quality of life.
Phonak Hearing Aids in Asheville, NC
Phonak Infinio Ultra Line
The Phonak Infinio Ultra Line represents the next evolution in hearing technology, delivering elevated clarity, efficiency, and adaptability through advanced AI processing. Released in October 2025, this flagship upgrade enhances the foundational Infinio platform with smarter sound recognition, better battery performance, and simplified maintenance.
For many existing Phonak users, these improvements can be activated through an in-clinic firmware update, allowing current Infinio or Infinio Sphere devices to perform at an entirely new level without requiring new hardware.
Infinio Ultra R
A flexible, ultra-adaptive model powered by AutoSense OS™ 7.0, designed to automatically adjust to a wide range of environments. Ideal for patients seeking seamless performance in everyday listening.
Infinio Ultra Sphere
Engineered for complex and noisy situations, this model features Spheric Speech Clarity 2.0 and the breakthrough DEEPSONIC™ AI chip, the world’s first dedicated processor for real-time speech separation. This allows clearer understanding of multiple speakers from any direction, even in the most challenging soundscapes.
Unique Features:
- AutoSense OS™ 7.0 adapts with 24% greater precision and is trained on 18× more sound scenarios, resulting in smarter environmental transitions and more natural listening.
- Spheric Speech Clarity 2.0 (Ultra Sphere only) enhances speech up to threefold in noisy settings by isolating voices and reducing background interference.
- Listening effort is reduced by up to 35%, supporting long-term comfort and decreasing auditory fatigue.
Phonak Virto Infinio
Phonak Virto Infinio is a custom in-the-ear (ITE) hearing aid released in 2025, built for those who want powerful performance in a discreet design. Each device is custom-molded to match the shape of your ear, giving you a snug, comfortable fit that lasts all day.
Packed with advanced sound technology, Virto Infinio delivers clear, natural hearing in a small, almost invisible shell, perfect for anyone who wants great sound without drawing attention.
Unique Features:
- Custom-Made Fit: Each device is individually molded to the shape of your ear, ensuring a secure, comfortable fit that’s easy to wear all day.
- AutoSense OS 6.0: Automatically adjusts settings based on your surroundings, providing seamless hearing whether you’re in quiet, noisy, or dynamic environments.
- Durable & Water-Resistant: Rated IP68 for dust and moisture resistance, making it ideal for active lifestyles and daily wear.
- Multiple Technology Levels: Available in four tiers (I90, I70, I50, I30) to meet a range of hearing needs and budgets.
Phonak Audéo Sphere
The Phonak Audéo Sphere delivers clear, natural sound and comfortable listening for people with mild to severe hearing loss. It automatically adjusts to your surroundings, whether you’re in a noisy restaurant, having a one-on-one conversation, or enjoying your favorite music.
One standout feature of the Phonak Audéo Sphere is its rechargeable battery, which provides a full day of use on a single charge. Wear your hearing aids from morning until night without worrying about changing batteries!
This hearing aid also connects wirelessly to smartphones, so you can take phone calls, stream music, and fine-tune settings through an easy-to-use app.
Unique Features:
- Dedicated AI chip: Smartly separates speech from noise.
- Automatic sound adaptation: Automatically adjusts to different listening environments.
- Connectivity: Connects with smartphones for hands-free calls, streaming, and remote control through an app.
Phonak Audéo™ Infinio
The Phonak Audéo Infinio enhances hearing experiences through advanced features like superior speech recognition in noisy environments, automatic sound adjustment, and seamless connectivity to smartphones and other devices. Experience clearer speech and less listening fatigue with the Phonak Audéo Infinio.
This hearing aid is perfect for all-day wear, offering rechargeable battery options and a comfortable, discreet design that fits neatly behind the ear.
Unique Features:
- CROS Compatibility: Compatible with CROS for unilateral hearing loss.
- Roger Direct Ready: Comes with RogerDirect™ built in to further improve hearing performance in noise and over distance.
- Connectivity: Allows for up to 8 Bluetooth® enabled devices to be paired while 2 can be simultaneously connected.
Phonak CROS Infinio
The Phonak CROS Infinio is specifically made for individuals with single-sided deafness so they can hear sounds from both sides. It transmits sound wirelessly from the non-hearing ear to the hearing ear, enhancing awareness and understanding.
The CROS Infinio is comfortable, discreet, and compatible with Phonak hearing aids, ensuring a comprehensive solution for hearing loss on one side.
Unique Features:
- On-the-go Hearing: Provides uninterrupted, hands-free calls and streaming across 2x the distance.
- Rechargeable: Hear with confidence with Phonak CROS Infinio’s long-lasting rechargeable battery.
- Universal Connectivity: Universal connectivity allows seamless integration with Bluetooth® devices.
Phonak Virto Infinio
Phonak Virto Infinio is a custom in-the-ear (ITE) hearing aid released in 2025. It is built for those who want powerful performance in a discreet design. Each device is custom-molded to match the shape of your ear, giving a snug, comfortable, confident fit that lasts all day.
Powered with advanced sound technology and features, Virto Infinio delivers clear, natural hearing in a small, almost invisible shell. This smart hearing aid is perfect for anyone who wants great sound without drawing attention.
Unique Features:
- Custom-Made Fit: Each device is individually molded to the shape of your ear, ensuring a secure, comfortable fit that’s easy to wear all day.
- AutoSense OS 6.0: Automatically adjusts settings based on your surroundings, providing seamless hearing whether you’re in quiet, noisy, or dynamic environments.
- Durable & Water-Resistant: Rated IP68 for dust and moisture resistance, making it ideal for active lifestyles and daily wear.
- Multiple Technology Levels: Available in four tiers (I90, I70, I50, I30) to meet a range of hearing needs and budgets.
Phonak Audéo Fit
Phonak Audéo Fit is an advanced hearing aid designed for active lifestyles. It helps you build healthy habits by tracking distance, steps, activity levels, average wearing time, and heart rate through the myPhonak app.
When connected to the myPhonak app, it can track and display your current and resting heart rates. It can also show an overview of your heart rate on a daily, weekly, monthly, and yearly basis.
Audéo Fit comes in two performance levels, Premium (P90) and Advanced (P70), ensuring it meets your specific lifestyle needs.
Unique Features:
- Health Data Tracker: Track distance, steps, activity levels, average wearing time, and heart rate through the myPhonak app.
- Tap Control: Answer or end phone calls, adjust volume, change programs, or activate other settings by tapping the device.
- Universal Connectivity: Pair with Bluetooth®-enabled smartphones, TVs, and Roger™ devices.
Phonak Audéo Lumity
Audéo Lumity is powered by the updated AutoSense Operating System (AutoSense OS) 5.0 combined with artificial intelligence-based processing. Together, they allow the Audéo Lumity to learn and identify a sound environment. By seamlessly adapting to different listening scenarios, Lumity is designed to maintain natural sound and improve your listening in everyday life.
Phonak Audéo Lumity hearing aids are recommended for mild to profound hearing loss. This device is a receiver-in-the-ear (RITE) model and is available as a rechargeable solution.
Unique Features:
- Bluetooth connectivity: Audéo Lumity pairs with the myPhonak app and Bluetooth-enabled devices.
- Personalization: Control volume, adjust programs, and fine-tune your hearing through the myPhonak app.
- Remote Help: Connect virtually with your audiologist for support and adjustments.
Phonak Slim
The Phonak Slim device offers the same advanced features as the Audéo Lumity but with a redefined look. Its ergonomic shape provides improved comfort, even when wearing glasses or masks.
Phonak Slim hearing aids are recommended for mild to severe hearing loss. They come in a rechargeable receiver-in-the-ear (RITE) style that sits discreetly behind the ear.
Unique Features:
- Bluetooth connectivity: Pairs with the myPhonak app and Bluetooth devices.
- Personalization: Make adjustments directly from your smartphone.
- Remote Help: Access your hearing care professional virtually through the app.
Phonak CROS Lumity
Living with single-sided hearing loss can make daily listening difficult, especially in noisy environments. The Phonak CROS Lumity is designed to overcome these challenges by wirelessly transmitting sound from your non-hearing side to your better-hearing ear.
This device is recommended for individuals with single-sided deafness (SSD) and can be paired with several compatible Phonak hearing aids.
Unique Features:
- Bluetooth connectivity: Stream directly to smartphones and other Bluetooth-enabled devices.
- Personalization: Adjust your hearing experience through the myPhonak app.
- Remote Help: Convenient remote support for adjustments and troubleshooting.
Phonak Naída Lumity
The Phonak Naída Lumity is the most powerful solution in Phonak’s portfolio, designed for individuals with severe to profound hearing loss. Its advanced technology analyzes 700 environmental scans per second, delivering reliable, high-fidelity sound.
Built in a behind-the-ear (BTE) style, Naída Lumity provides the robust amplification needed for significant hearing challenges.
Unique Features:
- Bluetooth connectivity: Pairs with the myPhonak app and other Bluetooth devices.
- Personalization: Easily control programs and settings from your smartphone.
- Remote Help: Stay connected to your audiologist for ongoing support.
Phonak Sky Lumity
Phonak Sky Lumity is designed specifically for children. With SmartSpeech™ Technology, it reduces background noise and enhances speech understanding-an essential feature for language development and learning.
Sky Lumity is available in rechargeable BTE styles as well as a disposable battery model (size 675) for ultra-power options.
Unique Features:
- Bluetooth connectivity: Connects to the myPhonak Junior app for fun, interactive use.
- Personalization: Kids and parents can view wearing time and adjust settings.
- Tamper-resistant: Battery compartments are designed to be child-safe.
Phonak Virto Paradise
The Phonak Virto Paradise is a custom-fit, in-the-ear hearing aid that blends performance with discretion. Its advanced Paradise technology enhances speech clarity in both quiet and noisy environments.
Because it is molded to the unique shape of your ear, it fits securely and comfortably for all-day use.
Unique Features:
- Bluetooth connectivity: Connect to smartphones, TVs, and more.
- Personalization: Adjust volume and programs via the myPhonak app.
- Remote Help: Receive support and adjustments without leaving home.
Assistive Listening Devices & Technology by Phonak
Phonak offers a wide range of accessories to complement your hearing aids and improve your listening experience:
- Phonak Serenity Choice: Premium hearing protection that reduces harmful noise while preserving speech and environmental sounds.
- Roger On: A versatile microphone that improves listening in noise and over distance.
- Roger Select: A Bluetooth table microphone that automatically follows conversations in group settings.
- Additional Accessories: Table Mic II, Roger Focus II, Roger for Education, Clip-on Mic, TV Connector, PartnerMic, and Remote Control.
Older Phonak Hearing Aid Models Supported by WNC Audiology in Asheville, NC
Our Asheville, NC audiologists continue to service and repair several legacy Phonak models. Please contact our office for support with:
- Phonak Audéo Paradise
- Phonak Naída Paradise
- Phonak CROS Paradise
- Phonak Naída Link Marvel
- Phonak Sky Marvel
- Phonak Audéo Marvel
- Phonak Bolero B
- Phonak Naída B
- Phonak Virto B
- Phonak Audéo B
Frequently Asked Questions About Phonak Hearing Aids
Does Phonak offer solutions for severe or single-sided hearing loss?
Yes. Phonak provides powerful hearing aids like Naída Lumity for severe to profound hearing loss, as well as CROS options for single-sided deafness.
Can Phonak hearing aids connect to my phone or TV?
Absolutely. Most Phonak models connect directly to smartphones, TVs, and other Bluetooth devices, so you can stream calls, music, and media with ease.
Are there Phonak hearing aids for tinnitus?
Yes. Many Phonak devices include tinnitus management features. The Phonak Tinnitus Balance program provides customizable sound therapy (such as white noise or ocean sounds) that can be tailored by your audiologist.
Find the Right Phonak Hearing Aid in Asheville, NC
At WNC Audiology, our audiologists are dedicated to helping you find the Phonak hearing aid that fits your needs and lifestyle. As an authorized Phonak provider in Asheville, NC, we offer the latest models, expert fittings, and ongoing support.
Schedule your consultation today and take the next step toward clearer hearing and greater confidence.